Privacy Policy

WEBSITE PRIVACY POLICY

• This privacy policy sets out how Vidhaata Strategies Pvt. Ltd uses and protects any information that you give to Vidhaata Strategies Pvt. Ltd when you use this website.
• Vidhaata Strategies Pvt. Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
• Vidhaata Strategies Pvt. Ltd may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are informed about any changes.

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What we collect

We may collect the following information:

• Name and nature of work that you are involved in
• Contact information including email address, Phone number and any social media etc.
• Demographic information such as address, postal code, preferences and interests
• Other information relevant service/s to customer
• We use google analytics to capture the customer journey and collect customer insight for Training, Marketing & Analysis purposes only.

​ Types of personal information collected by Vidhaata Strategies Pvt. Ltd: ​

• Name
• User ID;
• Email address;
• Address (including country and postal code);
• SMS for auto-read OTP;
• Contact list for "refer & earn"
• Gender;
• Age;
• Phone Number;
• Google Analytics user journey tracking;
• Other details as the User may volunteer;
• Any other information required under the lawful contract or otherwise

Purposes for which your information may be used by Vidhaata Strategies Pvt. Ltd:

• Vidhaata Strategies Pvt. Ltd will retain User Information only to the extent it is necessary to provide Services to the Users. The information which Vidhaata Strategies Pvt. Ltd collects from you may be utilized for various business and/or regulatory purposes including for the following purposes:
• Registration of the User on the Website;
• Processing the User’s orders / requests and provision of Services (including provision of safe Services);
• Completing transactions with Users effectively and billing for the Products/Services/Services/ Services provided;
• Technical administration and customization of Website;
• Ensuring that the Website content is presented to the Users in an effective manner;
• Delivery of personalized information and target advertisements to the User;
• Improvement of Services, features and functionality of the Website;
• Research and development and for User administration (including conducting user surveys);

• Non-personally identifiable information, exclusively owned by Vidhaata Strategies Pvt. Ltd may be used in an aggregated or non-personally identifiable form for internal research, statistical analysis and business intelligence purposes including those for the purposes of determining the number of visitors and transactional details, and Vidhaata Strategies Pvt. Ltd may sell or otherwise transfer such research, statistical or intelligence data in an aggregated or non-personally identifiable form to third parties and affiliates;

• Dealing with requests, enquiries, complaints or disputes and other customer care related activities including those arising out of the Users’ request of the Services and all other general administrative and business purposes;
• Communicate any changes in our Services or this Privacy Policy or the Terms of Use to the Users;
• Verification of identity of Users and perform checks to prevent frauds; and
• Investigating, enforcing, resolving disputes and applying our Terms of Use and Privacy Policy, either ourselves or through third party service providers.

DELIVERY & SERVICES ENABLEMENT POLICY

• This delivery and Services Enablement (“Policy”), together with the Terms, sets out our policies and procedures towards delivery and shipping of Products/Services/Services purchased on Vidhaata Strategies Pvt. Ltd Platform.
• We provide delivery and Services Enablement of our Products/Services/Services/Services all over India. We aim to provide the best customer experience for you by enabling periodic and timely communication of enabling Products/Services/Services/services to handle your order in the best possible way and to ensure that you have a hassle-free experience in receiving the Products/Services/Services/Services that you have ordered from the Vidhaata Strategies Pvt. Ltd Platform. We make all commercially reasonable endeavors to ensure that the Products/Services/Services are delivered to you in a timely fashion.
• By agreeing to use the Vidhaata Strategies Pvt. Ltd Platform and/ or purchasing a Products/Services/Services on the Vidhaata Strategies Pvt. Ltd Digital Platform, you agree to be bound by the terms of this Policy without modification. We encourage you to read and understand the terms of this Policy every time you visit the Vidhaata Strategies Pvt. Ltd Platform. If you do not agree to the terms contained in this Policy, you are advised not to use, access or transact on the Vidhaata Strategies Pvt. Ltd Platform.

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Terms of Delivery and Services Enablement

• We enable services with in 24 (twenty-four) hours – 48 (forty-eight) hours upon confirmation of your payment. We shall provide the details of the Products/Services/services delivery and Services Enablement of any Product(s)/Service(s) purchased by you on the Vidhaata Strategies Pvt. Ltd Platform at the time such Product(s)/Service(s) is processed and successful of payment by the Payment gateway. Our standard timelines are 48 hours from the time of purchase and we shall be in touch periodically in enabling the services to you. You can understand the estimated timelines on the ‘Product(s)/Service(s) Detail Page’, once you enter purchase the product(s)/service(s). In any case the user will be provided with an estimated timeline for the delivery of the Product(s)/Service(s) purchased from the Vidhaata Strategies Pvt. Ltd Platform. This estimated timeline shall be notified to the user on the ‘Product(s)/Service(s) Detail Page’, displayed at the time the order is confirmed by us. We follow below mentioned terms for hyperlocal delivery
• You agree and acknowledge that to effectuate timely delivery of the purchased Products/Services/Services to you, we may inquire or collect specific information like your name, email address, billing address, landmarks, contact details, etc. You shall ensure that all information that is submitted by you to us on the Vidhaata Strategies Pvt. Ltd Platform is true, complete, accurate and sufficient to identify for the delivery of Products/Services/services. You understand that, you shall bear absolute liability in case of any failure by us in delivering the purchased Products/Services/Services due to your failure to provide correct, complete, sufficient and accurate information at the time of placing the order.
• While we make reasonable endeavours in ensuring that purchased Products/Services/Services are delivered to you in a timely manner and within the timeline notified to you, you accept and acknowledge that the delivery may be delayed on account of:
• Any unforeseen technical glitches,
• Political disruptions, strikes, employee-lockouts, etc.
• Acts of God such as floods, earthquakes, etc.
• Other unforeseeable circumstances.